Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Robert de Wild

Robert de Wild

May 15, 2026

5  out of  5
rating by Robert de Wild
"I’ve been a customer of Mark Clippard and his associates for well over 20 years, covering everything from auto, motorcycle, and boat insurance to homeowners and life insurance. Throughout the years, they have always been professional, responsive, and easy to work with. What I appreciate most is how smooth and stress-free they’ve made the claims process whenever I’ve needed it. After this many years, unfortunately a few claims are inevitable, and having an agent you can trust makes all the difference. Highly recommended!"
Profile photo of Michael Fenn

Michael Fenn

May 10, 2026

5  out of  5
rating by Michael Fenn
"The people at Mark's office are always very helpful. I have had no issue with them working through my information for the last (almost) thirty years."
We responded:
"Michael- Thank you for the 5* review and, more importantly, for trusting and allowing us to handle your insurance needs for nearly 30 years!!!"
Profile photo of Jean Hagerman

Jean Hagerman

May 9, 2026

5  out of  5
rating by Jean Hagerman
"Great people and always very helpful. When my Mom past I was left to handle. They were wonderful and ready to help!"
We responded:
"Jean, thank you for your review. We miss your mother and her sweet pup and are grateful we could help you during that time. We’re always here for you whenever you need us."
Profile photo of Barbara Coombs

Barbara Coombs

May 7, 2026

5  out of  5
rating by Barbara Coombs
"Thank you for helping me by adding my granddaughter misty Adams. An lowering my insurance."
We responded:
"Thank you for the 5* review, Barbara! We’re glad we could help and, more importantly, reduce your insurance expense. We appreciate you! "
Profile photo of Charles Storrie

Charles Storrie

May 6, 2026

5  out of  5
rating by Charles Storrie
"Mark and the Team are always Great! I have been a customer for about 30 years and never had a negative experience. Customer service is the Best."
We responded:
"Charles, thank you so much for your 5* review! We’re truly grateful to have had you as a customer for 30 years. We are always here to help and we’re thrilled you’ve consistently had great experiences with our customer service. "
Profile photo of Jim Wammack

Jim Wammack

April 23, 2026

5  out of  5
rating by Jim Wammack
"I have been a customer for many years and Mark and his associates have always provided excellent customer service."
We responded:
"Jim, thank you for being a long-time customer and for the 5* review. We truly appreciate your continued support and we’re glad to hear that our team has consistently provided excellent customer service. Your kind feedback means a lot to us."
Profile photo of Dave NA

Dave NA

April 22, 2026

5  out of  5
rating by Dave NA
"Been a long time client. Has treated my family and I right."
We responded:
"Thank you for the 5* review, Dave! We've valued having you as a customer for so long. Thank you for trusting us. "
Profile photo of Jackie Kennedy

Jackie Kennedy

April 21, 2026

5  out of  5
rating by Jackie Kennedy
"Andru at State Farm was friendly, knowledgeable, and professional. He made switching insurance providers a smooth process."
We responded:
"Jackie, thank you for your 5* review! We’re so glad Dru was able to make your switch to State Farm a smooth process. We truly appreciate your trust and support!"
Profile photo of Kathy Fowler

Kathy Fowler

April 20, 2026

5  out of  5
rating by Kathy Fowler
"I have been with State Farm for many years. Have always had great service and am completely confident in them."
We responded:
"Thank you, Kathy! We are grateful for customers like you and thank you for entrusting us with your insurance needs. "
Profile photo of Matthew Scherff

Matthew Scherff

April 11, 2026

5  out of  5
rating by Matthew Scherff
"Glenda was very helpful with us getting coverage for our business and also with my homeowners policy and my autos. She has continued to be very prompt and communicative when we need COI’s sent to any of our customers or have any questions. I really appreciate her help!"
We responded:
"Hi Matt and thank you the glowing 5* review for Glenda! She is definitely a valued team member! Welcome aboard- we look forward to assisting you with all of your insurance needs. "
Profile photo of Kevin Bates

Kevin Bates

April 9, 2026

5  out of  5
rating by Kevin Bates
"Excellent customer service! I highly recommend Mark and his team for all of your insurance needs!"
We responded:
"Hi Kevin! Thank you so much for your 5* review! We’re thrilled to hear about your experience and that our team has been able to help with all of your insurance needs. We truly appreciate your recommendation and look forward to serving you again in the future."
Profile photo of Michele Nelson

Michele Nelson

April 6, 2026

5  out of  5
rating by Michele Nelson
"Angie was very quick to assist me."
We responded:
"Thank you for the 5* review, Michele! We are pleased to hear that Angie assisted you in a timely manner. We are lucky to have her on our team. "
Profile photo of Susan Gorrell

Susan Gorrell

March 31, 2026

5  out of  5
rating by Susan Gorrell
"Angie is always so helpful & super friendly anytime we need anything!!"
Profile photo of Ashley

Ashley

March 25, 2026

5  out of  5
rating by Ashley
"Christina and Angie have been such a huge help anytime that we have needed anything. We really appreciate them making sure our family is taken care of!"
We responded:
"Ashley! Thank you for the 5* review. Our team is happy to assist anytime! "
Profile photo of Colleen

Colleen

March 24, 2026

5  out of  5
rating by Colleen
"State Farm has been a part of my life for many years; I feel they are almost family. Recently, I have struggled financially due to medical bills and very bad health. Glenda Marsh helped me as soon as she became aware of my situation and made it possible for me to keep my coverage with a new payment plan I can better afford. I am very grateful; and would recommend Mark Clippard's office as a great choice for anyone."
We responded:
"Collen, thank you for leaving our agency and, particularly, Glenda a 5* review! We are extremely lucky to have her on our team and we are extremely grateful to have you as a policyholder. "
Profile photo of Pam Du Pas

Pam Du Pas

March 17, 2026

5  out of  5
rating by Pam Du Pas
"The support folks at State Farm helped us immensely when we were selling our deceased parents’ home while we were far away. They fielded our frequent phone calls and questions with grace and professionalism. We highly recommend Mark Clippard’s office!"
We responded:
"Thank you for the 5 * review, Pam! We always strive to go above and beyond when it comes to assisting our policyholders and fulfilling their needs. We value our relationships! "
Profile photo of Hershel Bailey

Hershel Bailey

March 16, 2026

5  out of  5
rating by Hershel Bailey
"Glenda Marsh has always been very helpful and knowledgeable so she also gets a 5 Star rating. Thanks for all that you do for all of my insured possessions !"
We responded:
"Hershel, thank you for the 5* review and, yes, we are lucky to have Glenda on our team. She is a very valuable asset! Thank you for choosing State Farm. "
Profile photo of Jeremy Lambert

Jeremy Lambert

October 23, 2025

5  out of  5
rating by Jeremy Lambert
"Dru (drew?) deserves 5 stars. Excellent service and very personable. Keep it up man"
We responded:
"Thank you for taking the time to share your thoughts, Jeremy! We’re glad to know you’re satisfied with the service Dru provided. If you ever have any questions or need assistance, we’re here to help! "
Profile photo of Kim DeLuce

Kim DeLuce

October 15, 2025

5  out of  5
rating by Kim DeLuce
"Andru was really helpful and Fast with a change I had to make on 5 different policies! Great customer service 👏 👌 👍"
We responded:
"Kim, thank you so much for the 5* review! We are lucky to have Andru on our team. He's a very welcome addition. "
Profile photo of Audri Burke

Audri Burke

September 16, 2025

5  out of  5
rating by Audri Burke
"Abigail is seriously the best. We need to make some updates to our policy for a rental and she was able to get them done so quickly and even followed up with us a few days later! She was sweet and helpful and we will be going back to her for any help in the future!"
We responded:
"Thank you for your 5-star review, Audri! Abby and our entire team are honored to be your good neighbor!"
Profile photo of Racheal Hunt

Racheal Hunt

September 12, 2025

5  out of  5
rating by Racheal Hunt
"Ask for Abby! She’s amazing and so kind, if she doesn’t know something she will point you in the right direction."
We responded:
"Racheal, thank you for the 5* review for Abigail whom we are lucky to have on our team!!! We look forward to assisting you and your family with your insurance needs. "
Profile photo of Katelyn Bookout

Katelyn Bookout

August 20, 2025

5  out of  5
rating by Katelyn Bookout
"This office is absolutely amazing! The staff is incredibley personable and so nice and helpful. I went in thinking my prices were going to go up and they went down significantly, they try to work in all the deals they can for you! They were such an amazing help, hands down best office in town 🙌"
We responded:
"Katelyn, thank you for taking the time to share your thoughts! We’re pleased to know how satisfied you are with the service our agency provides and we're always here to answer your questions &/or concerns. "
Profile photo of Becca Zoe Reynolds

Becca Zoe Reynolds

August 16, 2025

5  out of  5
rating by Becca Zoe Reynolds
"Been with Mark for 15+ years. Solid company, professional, communicative, amiable. Highly recommend."
We responded:
"Hi Becca! Thank you for the 5* review ~ we are delighted to know you had a great experience with our State Farm office. Thank you for allowing us to serve you with your insurance needs. "
Profile photo of Micah Washam-Bauer

Micah Washam-Bauer

August 11, 2025

5  out of  5
rating by Micah Washam-Bauer
"I have been with State Farm since I got my drivers permit. The ladies at Mark Clippard’s office have always been beyond helpful. Recently I had some challenges getting my vehicle damage estimate from the auto shop to State Farm. Abigail Williams was so helpful, from getting my estimate loaded, to checking on the status weekly and checking on me weekly! Thank you for your excellent customer service Abigail!!"
We responded:
"Micah! Thank you for the 5* review! We are thankful for your feedback and it's definitely our pleasure to assist you with your insurance needs. "
Profile photo of Heather Jones

Heather Jones

August 6, 2025

5  out of  5
rating by Heather Jones
"The best experience I've had with any insurance company. I recently switched my homeowners insurance over from another company, and the other company refused to issue the refund for four months. Finally, I asked them to intervene. Abby dealt with them for me, and after some back and forth and continued resistance from American Modern, Abby was able to resolve the situation for me. The price is more than reasonable, but the customer service is the real standout here. I am very appreciative of the service I received."
We responded:
"Heather, thank you for your 5 * review and for entrusting us with your insurance needs! Abby is most definitely a valuable asset to our team. We look forward to working with you! "